Brand Aulie

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well - Jeff Bezos, Founder Amazon

Free Delivery

It's Free!! Yes you see it absolutely right. We offer free delivery and shipping to all our products. Free shipping is available on in-stock items. You can see in your bag if your item is in stock. All orders will be shipped within the time frame indicated for each product, excluding holidays and weekends. You will be notified by email when your order is shipped, or if there are any delays in processing your order.

Terms & Conditions

Order Status

You can check the status of any of your orders by logging into your account. This is the easiest and fastest way to get the most current information regarding your order. OR else you can also mail us or call us anytime. We will be happy to help

Our Right To Refuse

We reserve the right to refuse service to anyone for any reason at any time

Controlling terms

Buyer expressly agrees that Seller’s Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in Buyer’s purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon Seller.

prices

We accept payment via Visa, MasterCard, American Express. We're sorry but we do not accept cheque or money orders at this time. We have a physical presence in Gurugram. All orders are subject to GST.

delivery

Unless otherwise agrees in writing signed by officer of Seller, all delivery dates are estimates Seller shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall Seller be liable for any expense, loss or damage whatsoever suffered by Buyer as a result of the Seller’s failure to deliver Product by the specified date.

transportation and risk of loss

The method and route of shipment are at Seller’s discretion unless Buyer timely supplies explicit instructions otherwise. Title to the Product passes to Buyer when Product is delivered to the selected carrier, even if Seller made a nonconforming tender. Buyer attempts to revoke acceptance of the Product, or Buyer repudiates this document after the Products have been identified hereto.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

warranty and disclaimer

We confirm that the purchased product is free from defects in materials and workmanship at the time of delivery. If an analysis is stated on the face of the Invoice, it is not intended to be a complete analysis and is not to be regarded as a specification or warranty, unless specifically stated in writing to be such.

limitation of liability

Buyer acknowledges and agrees that seller’s liability for any claims with respect to the products shall not exceed the amount paid by buyer for the products under the invoice. Such limitations on seller’s liability hereunder shall apply even if seller’s liability is due in whole or in part to its own negligence. Any action by or on behalf of Buyer or its successors or assigns for breach of this document must be commenced within five (5) days after the cause of action as accrued.

return of material

Upon delivery of Product, Buyer shall have fourteen (14) days to inspect Product and notify Seller, in writing, of any defective goods or other cause for rejection. Buyer agrees that fourteen (14) days period provides Buyer a reasonable opportunity to inspect the Product. Such notification shall identify each and every reason for any rejection of Product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Only clothing items are included in return policy while several items are exempt from being returned which include Gift Cards (if any), Impressions & Infographic items as these products are custom made based on your order, we cannot accept any returns or provide any refunds. All sales are final. To complete your return, we require a receipt or proof of purchase while dropping a mail to us on wecare@aulie.in

indemnity

You (Buyer) agree to indemnify, defend and hold harmless Aulie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Cancellation & Refund

In case you have to cancel your order, please do so within 24 hours of placing the order. Simply email us at wecare@aulie.in with your order number mentioned in the subject line. We will inspect the same and process the amount to the original method of payment within 10 working days. Also, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days. If you’ve done all of this and you still have not received your refund yet, please contact us at wecare@aulie.in with your order number & order date.